Shipping policy

Shipping Policy

Last updated: February 2, 2026

Thank you for shopping with Do Not Disturb. We are based in Canada and currently ship orders within Canada only. Please review our shipping policy below for details on how and when your order will arrive.

Order Processing

  • Canada: All orders are processed within 1 to 3 business days, excluding weekends and holidays. During high-volume periods, launches, or promotions, processing times may be slightly extended.
  • Venezuela: Todos los pedidos se procesan dentro de un plazo de 1 a 3 días hábiles, excluyendo fines de semana y días festivos. Durante períodos de alta demanda, lanzamientos o promociones, los tiempos de procesamiento pueden extenderse ligeramente.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size.

  • Canada: Estimated delivery times within Canada typically range from 3 to 8 business days after your order has been shipped. Delivery times may vary depending on your province, carrier delays, or weather conditions.
  • Venezuela: Los tiempos de entrega estimados dentro de Venezuela suelen oscilar entre 2 y 5 días hábiles una vez que su pedido ha sido enviado. Los tiempos de entrega pueden variar según la región, retrasos del transportista o condiciones climáticas.

Please note that delivery timelines are estimates and are not guaranteed.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. Do Not Disturb is not responsible for delays, lost packages, or additional shipping costs due to incorrect or incomplete addresses.

If you notice an error in your shipping information, please contact us as soon as possible at info@donotdstrb.com. We cannot guarantee changes once an order has been processed.

Lost or Delayed Packages

If your package is delayed, we recommend checking the tracking information first. If your order appears lost or has not arrived within a reasonable timeframe, please reach out to us at info@donotdstrb.com, and we will do our best to assist you.

Shipping Restrictions

At this time, we ship within Canada & Venezuela only. We do not currently offer international shipping.

Questions

If you have any questions about shipping or your order, feel free to contact us at info@donotdstrb.com. We are always happy to help.